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The scope of hosting services varies widely. The most basic is web page and small-scale file hosting, where files can be uploaded via File Transfer Protocol (FTP) or a Web interface. The files are usually delivered to the Web "as is" or with little processing. Many Internet service providers (ISPs) offer this service free to their subscribers. People can also obtain Web page hosting from other, alternative service providers. Personal web site hosting is typically free, advertisement-sponsored, or cheap. Business web site hosting often has a higher expense.
Single page hosting is generally sufficient only for personal web pages. A complex site calls for a more comprehensive package that provides database support and application development platforms (e.g. PHP, Java, Ruby on Rails, ColdFusion, and ASP.NET). These facilities allow the customers to write or install scripts for applications like forums and content management. For e-commerce, SSL is also highly recommended.
The host may also provide an interface or control panel for managing the Web server and installing scripts as well as other services like e-mail. Some hosts specialize in certain software or services (e.g. e-commerce). They are commonly used by larger companies to outsource network infrastructure to a hosting company. To find a web hosting company, searchable directories can be used. One must be extremely careful when searching for a new company because many of the people promoting service providers are actually affiliates and the reviews are biased.
Hosting reliability and uptime
Multiple racks of servers, and how a datacenter commonly looks.
Hosting uptime refers to the percentage of time the host is accessible via the internet. Many providers state that they aim for a 99.9% uptime, but there may be server restarts and planned (or unplanned) maintenance in any hosting environment.
A common claim from the popular hosting providers is '99% or 99.9% server uptime' but this often refers only to a server being powered on and doesn't account for network downtime. Real downtime can potentially be larger than the percentage guaranteed by the provider. Many providers tie uptime and accessibility into their own service level agreement (SLA). SLAs sometimes include refunds or reduced costs if performance goals are not met.
Internet hosting services can run Web servers; see Internet hosting services.
* Free web hosting service: is free, (sometimes) advertisement-supported web hosting, and is often limited when compared to paid hosting.
* Shared web hosting service: one's Web site is placed on the same server as many other sites, ranging from a few to hundreds or thousands. Typically, all domains may share a common pool of server resources, such as RAM and the CPU. A shared website may be hosted with a reseller.
* Reseller web hosting: allows clients to become web hosts themselves. Resellers could function, for individual domains, under any combination of these listed types of hosting, depending on who they are affiliated with as a provider. Resellers' accounts may vary tremendously in size: they may have their own virtual dedicated server to a colocated server.
* Virtual Dedicated Server: dividing a server into virtual servers, where each user feels like they're on their own dedicated server, but they're actually sharing a server with many other users. The users may have root access to their own virtual space. This is also known as a virtual private server or VPS.
* Dedicated hosting service: the user gets his or her own Web server and gains full control over it (root access for Linux/administrator access for Windows); however, the user typically does not own the server. Another type of Dedicated hosting is Self-Managed or Unmanaged. This is usually the least expensive for Dedicated plans. The user has full administrative access to the box, which means the client is responsible for the security and maintenance of his own dedicated box.
* Managed hosting service: the user gets his or her own Web server but is not allowed full control over it (root access for Linux/administrator access for Windows); however, they are allowed to manage their data via FTP or other remote management tools. The user is disallowed full control so that the provider can guarantee quality of service by not allowing the user to modify the server or potentially create configuration problems. The user typically does not own the server. The server is leased to the client.
* Colocation web hosting service: similar to the dedicated web hosting service, but the user owns the colo server; the hosting company provides physical space that the server takes up and takes care of the server. This is the most powerful and expensive type of the web hosting service. In most cases, the colocation provider may provide little to no support directly for their client's machine, providing only the electrical, Internet access, and storage facilities for the server. In most cases for colo, the client would have his own administrator visit the data center on site to do any hardware upgrades or changes.
* Clustered hosting: having multiple servers hosting the same content for better resource utilization. Clustered Servers are a perfect solution for high-availability dedicated hosting, or creating a scalable web hosting solution.
* Grid hosting : this form of distributed hosting is when a server cluster acts like a grid and is composed of multiple nodes.
* Home server: usually a single machine placed in a private residence can be used to host one or more web sites from a usually consumer-grade broadband connection. These can be purpose-built machines or more commonly old PC's.
Some ISPs actively attempt to block home servers by disallowing incoming requests to TCP port 80 of the user's connection and by refusing to provide static IP addresses. A common way to attain a reliable DNS hostname is by creating an account with a dynamic DNS service. A dynamic DNS service will automatically change the IP address that a URL points to when the IP address changes.
* File hosting service: hosts files, not web pages
* Image hosting service
* Video hosting service
10 Things to ask about hosting services
1. Traffic ("data transfer" or "bandwidth") - These terms refer to the amount of information, measured in bytes, that is delivered from your website to visitors. Although you will hear about "unlímited bandwidth", check to see if the same terminology used for marketing purposes is reflected in the contract. In other words, read the contract before signing on the dotted line. Unless you will be uploading photo archives or using your site to swap large files, your small- to mid-size website should normally use no more than 3GB of bandwidth monthly. Watch out for "overage" charges (per additional GB, usually) and consider upgrading your account if the site traffic increases.
2. Disk space - Apply the same skeptical approach to the "unlímited disk space" deals, as you did to the claims about traffic above. Again, the majority of small to mid-size sites need 10-20MB of web space at most, so unless 500MB or "unlímited space" is part of the basic package, don't bite. You can easily determine how much storage you need by checking your file sizes and adding them up - all the HTML pages (which are small) plus all the images (some of which can be big).
3. Uptime ("reliability") – The minimum figure for uptime should be 99%. Today, in fact, that is the minimum advertised amount, as 99.5% or more is referred to all the time. Many people would consider this the most important consideration.
4. Tools and security (FTP, PHP, SSI, etc.) – Some hosts require getting prior approval to install various scripts like CGI or PHP. You would be less constrained with a host that does not make you wait for approval. To properly maintain databases, set up security measures and otherwise customize your site, you need the full tool set. Once you find out what you get in the way of tools, press a bit further and find out about restrictions on their use, if any.
5. Email – What's the use of having a custom-named domain for your business if you continue using Hotmail or other web-based mail applications? Every hosting plan will include e-mail services, allowing you to look and sound like a "real company" with its own e-mail addresses. The quality of such add-ons as auto-responders, mail filters and mailing managers will vary among potential hosts. Don't forget to verify that you will also have "webmail" (web-based access to your mail server) and make sure to evaluate the anti-spam tools that are available.
6. Technical support – As things often break down at the worst possible times, you want tech support available as much as possible. Sometimes "24/7 support" is more like "12/5 support", so find out about coverage on weekends and holidays. It is also important to speak with a human being rather than be stuck in a circle of FAQ pages and e-mail service requests. If you face an emergency that threatens your business, you also want to know that the tech staff is knowledgeable. Ask about their training.
7. Remote controls – It may be called your "control panel", it may be called a "tool kit", but every host will give you utilities with which to manage your account. Often, there is a certain web page established from which to do this. Managing your e-mail, mail accounts, passwords and anti-spam tools are all basic chores for webmasters. With a powerful set of tools, the important control over your business stays in your hands.
8. Server architecture – There are numerous reasons for choosing one type of server over another. If you want to use the ASP web programming language, for example, it is only available on Windows servers. However, cost-wise, it is often better to use a Unix system running Apache server software, which is stable, dependable and lets you manage error pages, block specified IP addresses, stop email harvesting and more, without waiting for your host to approve anything. Also, if yours will be an e-commerce site, you will want to get SSL (Secure Socket Layer), MySQL and shopping cart functionality.
9. Costs and payment plans – Price, quite obviously, is an important factor, but the most expensive hosts are not always the best ones. Consider cost, of course, and beware of dramatic price differentials on what are really quite similar plans. You can pay via annual or quarterly payment plans that will discount the monthly rate, and the more you pay at once (and upfront), the less you will pay per month.
10. Reputation and reviews – Search the Internet and talk to all of your business colleagues. Track down both complaints and praises about your potential hosts, but remember to consider the source of the comments.
You will save yourself a lot of frustration if you do your homework. If you are unclear or uncertain about any of the particulars, ask someone you know who has more expertise for assistance. You can also take the bull by the horns and use the Internet as your school, to learn what you need to know about hosting companies and how they work.
